NATIONALLY CERTIFIED ARBORISTS · LICENSED · INSURED
When you hire Hill Treekeepers to care for your trees and landscape, you'll have peace of mind knowing that you’re working with knowledgeable tree care professionals. Our certified arborists are highly trained and experienced, we carry all required licenses to perform tree care services in New York state, and are fully insured for tree service work. Hill Treekeepers also has a Commercial Pesticide Business Registration (Reg # 18223).
NATIONALLY CERTIFIED ARBORISTS · LICENSED · INSURED
When you hire Hill Treekeepers to care for your trees and landscape, you'll have peace of mind knowing that you’re working with knowledgeable tree care professionals. Our certified arborists are highly trained and experienced, we carry all required licenses to perform tree care services in New York state, and are fully insured for tree service work. Hill Treekeepers also has a Commercial Pesticide Business Registration (Reg # 18223).
Is This a Tree Emergency?
Not every fallen branch warrants a middle-of-the-night phone call, which is why it’s important to know what to expect before you dial. A situation is a true tree emergency if it involves:
- A tree or limb has come down on a structure, such as your house, garage, pool, or shed.
- A tree or limb is blocking your driveway or otherwise keeping you from getting in or out of your property.
- A tree is threatening a structure and could come down soon.
- There's a legitimate, immediate safety issue, such as a downed power line or a tree that's actively falling.
Whether you’re dealing with a small branch or something more urgent, reach out to us. We’ll help you figure out appropriate next steps.
What Happens When You Call Hill Treekeepers for Emergency Tree Service
Here’s what you can expect from the moment you call us:
- A Real Person Answers: No automated menus, nor waiting for a callback. You'll talk through what's happening and what needs to happen next.
- Transparency About Cost: Emergency dispatch is a premium, fast-response service, and we'll explain the cost upfront before we send a crew out, so there are no surprises when we arrive.
- Timely Responses: We aim to have someone on-site within about two hours for a serious emergency, though real dispatch time depends on the severity of the situation, the time of day, and what else is happening across our service area during a major storm. We'll always give you an honest estimate of timing when you call, rather than a number we can't follow through on.
- Priority Scheduling for Existing Clients: It's one of the benefits of an ongoing relationship with your arborist: when demand is high, the trees and properties we already know come first.
How to Stay Safe After a Storm
Generally, the most dangerous part of the immediate aftermath of a storm isn’t the tree itself, but what you can’t see. Like a power line that may or may not be still energized, a trunk that’s structurally compromised, or a root system that’s already failed. Our crews assess for downed lines and hidden hazards before any work begins.
We can’t make a damaged tree completely risk-free, but a meticulous, arborist-led assessment makes a huge difference when it comes to mitigating the risk to you, your family, and our crew. While you’re waiting for us to arrive:
Stay away from the damaged tree and anywhere near downed lines.
Don't attempt cleanup yourself, especially around large limbs or leaning trees.
Wait in another part of your house, or in your car, away from the affected area.
Keep the area clear so our crew has room to work safely.
Need help now? We’re here and ready.
Equipped for the Toughest Jobs in the Hudson Valley
When it comes to major storm response, more than a chainsaw and truck is needed. Hill Treekeepers has a dedicated emergency setup on hand, which includes:
- Light towers and headlamps for working after dark or during a power outage
- Backup phones and payment equipment in case service goes down
- Access to a crane through a trusted partner for the largest or most complex jobs
That level of preparation is what let our crews effectively respond during the 2017 tornado, one of the more serious storm events our service area has seen. No matter how big or small a job is, it’s handled by ISA Certified Arborists who bring the same tree health knowledge.
We Work Directly with Your Insurance Company
Often, storm damage leads to an insurance claim. We’ll handle that conversation for you by working directly with adjusters to agree on the cost of the work, so you’re not stuck relaying numbers back and forth.
In the event roof tarping is necessary, we’ll connect you with a trusted restoration partner who specializes in it. However, if it’s a desperate situation and you need a tarp up now, we’ll take care of it ourselves.
What Happens After the Immediate Danger Is Gone
A lot of our clients first met us after an emergency call. After the immediate danger’s handled, we usually recommend taking a look at the rest of your property. If one tree came down, there could be others that need a closer look before another storm comes and takes them down, too. That’s why having an arborist respond to an emergency matters. We’re looking at the health and safety of your trees, not just the immediate problem.
Learn more about our arborist services and tree hazard assessments.
Recommended & Trusted Throughout the Hudson Valley
Need help from the team that’s trusted throughout the Hudson Valley?
Why Choose Hill Treekeepers
When a tree is on your home, blocking your driveway, or threatening to come down, you don't have time to gamble on the company you call. Hill Treekeepers gives Hudson Valley property owners experienced, professional help when it matters most.
30+ Years of Hudson Valley Experience
Storm-damaged trees can be unpredictable. We've spent more than three decades working with the trees, terrain, and storm conditions throughout Orange, Ulster, and Dutchess Counties.
ISA Certified Arborists on Every Job
Emergency tree work requires more than a chainsaw. Our arborists know how to assess damaged trees, identify what's still at risk, and determine what needs to come down and what can safely remain.
Straightforward Pricing When You're in a Tough Spot
A tree emergency is stressful enough without wondering whether the price will change halfway through the job. We tell you what the work will cost before we begin and stick to the price we agreed on.
Careful Work Around Homes and Property
Removing a tree that's fallen against a house, tangled in other trees, or hanging over a structure takes planning. We approach emergency work carefully to avoid causing additional damage while getting the immediate hazard under control.
Our Unconditional GuaranTREE
We stand behind our work even after the emergency is over. If something isn't right, we'll make it right.
Frequently Asked Questions About Emergency Tree Service
Emergency Tree Service Where You Need It
Storm damage and tree emergencies aren't limited to one town. Hill Treekeepers responds to emergency tree calls across Orange, Ulster, and Dutchess counties, helping homeowners deal with fallen trees, broken limbs, blocked access, and other urgent tree hazards.
Need Emergency Tree Service Right Now?
Call Hill Treekeepers, the Hudson Valley’s trusted arborists, for a fast and safe response.